Student Engagement Officer

16
Jun 24
By | Jobs
This position is a part of the Association of the Academic Staff of the University of Alberta (AASUA).
In accordance with the Administrative and Professional Officer Agreement , this full time continuing position offers a comprehensive benefits package found at Faculty & Staff Benefits and annual salary range of $64,186 – $106,970.
Location – North campus. This role is in person
Working for the University of Alberta
The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.
The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.
Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.
Department Summary
The Faculty of Engineering at the University of Alberta is a leading educational innovator. Currently, it has over 200 Faculty Members, 4,700 undergraduate students and 1,800 graduate students, which makes the Faculty of Engineering one of the largest graduate programs on campus.
By size, this makes it within the top 5% of Engineering Faculties in North America and one of the largest Faculties at the University of Alberta. The Faculty of Engineering is a leading educational innovator. Take a tour
Position Summary
Reporting to the Manager , Student Services, Co-op and Engineering Career Connections, the Student Engagement Officer leads a wide range of initiatives and programs that support the Engineering student community and enhance student engagement. The Officer represents the Faculty of Engineering on a number of university-wide committees, Faculty committees, and at student, Faculty and larger University events, serving as a representative for Engineering to the larger community. The Officer is a portfolio leader and also provides strategic advice on a number of matters related to student recruitment and engagement. The position works in alignment with Academic Advising Services and serves engineering students by creating a clear path that supports them throughout their programs and enables them to complete their programs on time, overcome barriers to success, and enjoy a positive educational experience. The Officer is responsible for an innovative and efficient “students first” model that fosters engagement among students, staff, alumni, and other stakeholders while supporting the Faculty’s reputation for excellence.
In all facets of this role, this position endeavors to integrate and advance the University’s commitments to equity, diversity and inclusivity.
This position understands, fulfills, and promotes the health, safety and environment responsibilities identified in university policy.
The Incumbent Understands And Cares For The Students As The University And Faculty’s Most Important Constituency, And Works To Foster Staff Understanding And Process Implementation Of The Following Principle
We exist to serve students. Their education and welfare are the basis for all of our decisions.
~ Office of the Dean, Faculty of Engineering
Duties
Student Recruitment and Engagement
Primary point of contact for the College of Natural & Applied Sciences (CNAS) Student Recruitment Centre of Expertise ensuring that the Faculty of Engineering has open lines of communication and works in collaboration with partners to achieve Faculty admission objectives in alignment with the University and Faculty commitments to Indigenous Initiatives and Equity, Diversity and Inclusivity.
Lead and oversight for Faculty of Engineering Student Events (First Year Night, all student engagement events) – communicates and delegates to First Year Coordinator.
Develops initiatives and programs related to student life (especially incoming and new students) including new student orientation working in collaboration with the First Year Director and Faculty Stakeholders such as the Associate Dean Programs and Associate Dean Students. Investigate and make recommendations on measuring student engagement.
Develops and oversees a comprehensive student engagement retention, and outreach strategy and plan
Development of strategic outreach plans for faculty-wide student initiatives and the implementation of all student-based outreach activities
Faculty Representative
Speak or make decisions on behalf of the Faculty of Engineering serving to represent Faculty interests while additionally communicating back to the Faculty from undergraduate student related central units (i.e. Registrar’s Office) and the Engineering Students’ Society.
Scholarships and Awards
Attend and serve as FoE Representative for ACUS (Advisory Committee on Undergraduate Supports) Finance and FoE Representative for SFS (Student Financial Supports) and coordinate the annual Scholarship processes working with Departments and the RO
Attend bi-monthly meetings with FoE Development team (coordination of donor engagement)
Point of contact for external (non UofA) Scholarship nomination process and prepare applications including writing letters of support and submissions.
Manage and/or participate in the selection process for some scholarships and awards.
Facilitation and Mentorship with Engineering Student Groups
Serves as a contact for Faculty of Engineering student groups (excluding curricular project groups and professional societies chapters) and serves as primary faculty support and advisor to the groups as needed
Maintains a familiarity with faculty and university matters related to student life and student groups, and provides advice to the Dean’s Office and Departments on matters related to student groups.
Communications
Oversee EnggLife newsletter
Member of Student Services communication strategy team.
Liaise with CNAS Communications partner for larger initiatives
Relationship Manager
Fosters collaboration within the area and across the university. Share information when appropriate. Identifies opportunities and develops strategies for collaboration. Encourages staff to participate in collaborative initiatives.
Leadership and Management
Responsible for leading and mentoring a small team; directly supervises the First Year Coordinator, providing motivation and support to build a highly productive and efficient team; ensures effective communication within the team and is proactive in managing staff issues
Minimum Qualifications
An undergraduate degree in a relevant discipline is required.
5-10 years of experience in a higher education administrative setting is required.
An in-depth knowledge of student services, ideally acquired through a minimum of 3-5 years of progressive experience.
Evidence of commitment to, and execution of, a leadership philosophy, the ability to exercise excellent judgment, and to problem solve autonomously when appropriate.
High comfort level with ambiguity.
Commitment to confidentiality.
Evidence of a positive, constructive attitude, and a commitment to a positive, healthy, high-trust working environment.
Evidence of ability to design and implement organizational plans, lead teams, and build relationships internally and externally.
Preferred Qualifications
Experience with event planning and managing projects
Experience working with student leadership and knowledge of student governance (i.e. Student Union)
Confident public speaker and ability to develop presentations
Application instructions
Along with your resume, please submit a cover letter that outlines why you believe you are the right person for this opportunity. Also, in your cover letter, please provide a detailed answer to the question: “How will you contribute to a culture of trust, effectiveness, and execution in the Faculty of Engineering?”
The second additional requirement is to complete the Supplementary Questions in order to complete the application process.

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