Receptionist needed at Hôtel Lac Carling Resort & Spa Argenteuil County, Quebec, Canada – Apply now

16
Jun 24
By | Jobs
Job Description

  • Provide courteous and efficient telephone services, including taking accurate messages
  • Know information about the hotel and surrounding area
  • Respond to guest inquiries regarding rates, special packages and general information accurately and in a timely manner
  • Responsible for guest check-in and check-out
  • Create reservations by telephone, central/global reservations, correspondence and in person
  • Responsible for cash float
  • Present expense statements to departing customers and receive payment
  • Perform general office duties
  • Ensure interdepartmental communication and cooperation in the interest of greater customer satisfaction
  • Work shifts according to company levels
  • All front desk agents will be trained and expected to work in other front desk areas as required.
  • Ensure a clean and safe working environment and actively participate in health and safety initiatives
  • Adhere to all hotel environmental policies and initiatives
  • Perform any other duties as assigned

Qualifications

  • Previous front desk/customer service experience an asset
  • IQWARE and MS Office experience preferred
  • Knowledge of a second language is an asset
  • Must be self-motivated and well-organized
  • Excellent communication skills, both written and oral, are a must
  • Professional appearance and manner
  • Demonstrates initiative and ability to work with minimal supervision
  • Ability to maintain high service levels under pressure
  • Ability to stand and walk constantly throughout shift

You may be required to work holidays, weekends, overnights and other non-daily shifts. Submitting your application to Hotel Lac Carling indicates that you are able to meet these requirements on an as-needed basis.

Your Team And Work Environment

High-end luxury hotel/resort

Additional Information

Visa requirements: Applicants must be legally entitled to work in Canada.

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Our commitment to diversity and inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Please send your resume to Directeur.Reception@Hotellaccarling.com


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  1. Mary says:

    Where is the application form here

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