Personal Support Worker/Home Help Worker (2023-223-CC) needed at WoodGreen Community Services Greater Toronto Area, Canada – Apply now

May 24
By | Jobs
Employment Type

PSW/HHW, Bargaining Unit

Work Hours



PSW – $19.36/hour, HHW – $17.76/hour

Application Deadline


Program Overview – Community Care

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home & Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.

What You Will Do

  • Practice a client-centred and culturally competent approach to ensuring high quality personal care for clients.
  • Assist clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
  • Assist clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation, and bulk shopping.
  • Perform non-controlled acts assigned by the Supervisor, which have been taught by a Regulated Health Professional (or Supervisor), and in accordance with the Unit’s policy.
  • Perform controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy.
  • Provide medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy.
  • Continuously observe clients and their environments, and report and document unsafe conditions and behavioural, physical, mental and/or cognitive changes to the Supervisor.
  • Consistently complete and maintain progress notes in client profile binder and the communication log.
  • Communicate and collaborate with caregivers/stakeholders to determine preferred approaches to care.
  • Respond professionally to responsive behaviours; if unable to deal with behaviours successfully, report to Supervisor and works with various professional and resource persons as required to support the client.
  • Apply proper food handling practices in accordance with the Unit’s policy.
  • Ensure there are sufficient program supplies, forms and equipment available; report to Supervisor when supplies are low.
  • Ensure the anti-racism objectives and community development principles of the organization are achieved within the program.
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What You Bring to the Team

  • Personal Support Worker Certificate and NACC Certificate (if applicable).
  • Experience providing personal care to frail seniors and/or disabled adults.
  • Food Handling Certificate considered an asset.
  • First Aid and CPR certification is considered an asset.
  • Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).

What Will Set You Apart

  • Excellent understanding of how to work with clients to ensure their ADLs and iADLs are met.
  • Good communication skills: verbal, written, listening, and reporting.
  • Able to work effectively within a team.
  • Able to be flexible and demonstrate good judgment in assessing clients’ needs.
  • Knowledge of behavioural management techniques and approaches.
  • Knowledge of gerontology issues, health care, and social service systems.
  • Food safety handling skills.
  • Skills in keeping personal and program environment hygiene.
  • Able to do frequent light to moderate lifting, walking, bending, stretching and pulling.
  • Able to work in a second-hand smoke/pet environment.
  • Available to work occasional statutory holidays.

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