The Opportunity
Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.
We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for wedding and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords with multiple properties – no two customers are ever the same.
We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to make things happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.
If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person
Work with us because you:
- Want to be part of a bank built for the dynamics of the modern world
- Relish a challenge and enjoy a fast-paced, innovative, and hardworking culture
- Enjoy finding new and better ways to solve complexity and make things happen
- Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
- Care about society and the environment and want to be part of a business that cares too
- Want to continue to grow professionally and be the best version of yourself
The Role & Responsibilities
The Credit Risk Manager will work within Consumer business, covering a portfolio of brands, responsible for setting the acquisitions strategy for new unsecured lending, as well as managing the division’s Risk Appetite, ensuring appropriate monitoring and remedial actions are in place to mitigate risks as appropriate
The role will involve the use of advanced analytics to ensure we deliver performance MI and insights to relevant governance committees and recommending changes to reduce credit risk and improve oversight.
Key responsibilities include:
- Support the Senior Manager in owning the Risk Appetite and Key Risk Indicators for Acquisitions including early performance monitoring and customer affordability metrics, completing deep dives into any unexpected trends and recommending mitigating action where necessary
- Manage the decision strategies for credit management and affordability assessment, using appropriate data, champion/challenger approaches and analytical tools. Regularly monitor industry developments and innovation to highlight new opportunities and ideas
- Develop and optimise the underwriting strategy to ensure maximum automation in a timely manner whilst adopting a ‘test & grow’ approach to the use of manual underwriting
- Maintain a strong customer and commercial focus; ensuring stakeholders are aware of the rationale behind proposals and changes
- Identifying and implementing ways to enhance portfolio modelling and undertaking research into potential new areas for analytics
- Support the Consumer Credit Risk Committees and provide appropriate leadership on Credit Risk related projects
- Build, lead and develop a diverse, market-leading Credit Risk team
- Help to drive increased profit and reduced losses through the utilisation of new data sources, analytical techniques and the identification of new opportunities to deploy data and analytical insight across the Consumer Group
The Person
- Extensive experience of credit risk management in the banking sector, with good knowledge of the UK Consumer Credit Act and Consumer Credit sourcebook (CONC); including responsible lending, affordability and vulnerable customers
- Strong technical experience in creating automated decisioning processes for consumer credit products such as policy rule management and champion/challenger approaches
- Strong understanding of analytics, data science and associated technologies and advanced experience with SAS and/or Python
- Able to think and act strategically, balanced with the ability to make pragmatic commercial and risk-based decisions
Reward
Your Wellbeing – We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:
- Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
- Free access to Headspace, a mindfulness & meditation digital health app
- Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
- EAP (Employee Assistance Programme) – Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
- Cycle to work scheme
- Discounts on gym membership
- Contributory pension scheme & death in service
Your Lifestyle – It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.
- Minimum of 27 days holiday per year
- Option to buy or sell holiday days through our flexi-holiday scheme
- Discounts on gym membership nationwide
- Access to discounts on a range of high street and online brands
- Community support and charitable giving
Your Contribution – We’re focused on rewarding those that go the extra mile in helping us achieve our goals.
- Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
- Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done
Factory work