Bilingual Customer Service Representative (French) needed at Uline Kitchener, Ontario, Canada-Apply now

21
Jul 24
By | Jobs
Bilingual Customer Service Representative

(English / French)

Starting from $65,000 to $75,000 per year

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.

Hours: Various shifts available.

Better together than apart. This position is in-office, and we are looking for good people who share our passion.

Position Responsibilities

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
  • Communicate with customers via phone, email and chat.
  • Solve customer problems and find best possible solutions.
  • Help customers navigate Uline's website and place orders online.
  • Provide knowledgeable answers to questions about products, pricing and availability.
  • Respond to shipping inquiries and answer order status questions.
  • Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.

Minimum Requirements

  • High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree preferred.
  • Bilingual (English / French) -100% in both verbal and written forms.
  • Desire to provide the best possible experience for our customers.
  • Thrive in a fast-paced environment with coaching support.

Benefits

  • Company-paid extended health coverage that includes medical, dental and vision after only 30 days.
  • Basic life insurance, disability and wellness programs.
  • RRSP with 5% employer match, eligible after 30 days.
  • Paid holidays and generous paid time off.
  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • On-site café and outdoor patio.
  • First-class fitness center.
  • Numerous employee-appreciation events throughout the year.
  • Opportunities for community involvement.
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About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace.

Uline is an Equal Opportunity Employer

(#IN-TORFRE)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


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