Back End Operations Manager

Apr 24
By | Jobs
Are you looking to grow your career and knowledge in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers?
Here at Kent, we know our success is based on the effective leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own. Back End Operations Managers are responsible for process and procedure in the shipping and receiving areas, fleet department, and lumber yard.
This position will be for our Kent Store located at – 2 O'Mahony Drive Clarenville, Newfoundland
What you will do:
Demonstrate sensitivity?to customer needs and willingness to build sincere relationships
Engage and motivate team members with energy/optimism, through company vision and effectively promote leadership at all levels
Possess an entrepreneurial spirit and continuously innovate to achieve great results and implement process improvements
Communicate with honesty and integrity, and create the space for others to do the same
Lead with courage, knowing the possibility of greatness is bigger than the fear of failure
Foster connection by putting people first and building trusting relationships
What you bring:
5 years retail management experience
Experience in warehouse and yard management
Knowledge of fleet and shipping processes are an asset
Knowledge of lumber building materials is an asset
Excellent communication skills, verbal and written
Exceptional customer service skills
Ability to leverage technology for project management, analysis and solving problems (including Microsoft Office Suite)
Openness to continuous improvement and responsibility for independent learning
Flexible schedule based on retail needs
What we offer:
Medical, Dental, Vision, RRSP Matching, and PTO benefits
An opportunity to bring your unique personality and join our creative and fun store teams
Continuous learning through a tailored development plan
Growth and development opportunities through Kent and the greater J.D. Irving, Limited Organization
A safe work environment??
Wellness program??
Scholarship and Bursaries??
Employee and Family Assistance Plan??
Employee discount??
Company Profile:
Kent is the largest retail building supply chain in Atlantic Canada. Our mission is to be the best source of home improvement products through superior service, quality products and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values.
We employ over 3700 people and work hard to increase our market share through strategic investment in training and technology. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of the Independent Lumber Dealers Co-operative which ensures our great product selection and pricing.
Kent Building Supplies is an inclusive and diverse work environment. We are committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees, candidates, and customers.
If you have disabilities that require special accommodation please email,
To Apply for this Career Opportunity:
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. At Kent we promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Apply Online today or drop your resume off in store!
We appreciate your interest in our company! Only those candidates selected for an interview will be contacted

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